To secure your booking, we require a £100 deposit of the total booking cost. The deposit is due at the time of booking.
If the deposit or payment is not received by the due date, we reserve the right to cancel your booking.
We accept payment by:
Please note that all prices are subject to change without notice, but we will honor the price at the time of booking for any confirmed bookings. This deposit is non refundable to protect myself against possible turned down appointments.
If you have any questions or concerns regarding our deposit and payment policy, please do not hesitate to contact us.
Deposits and booking terms
Weddings are booked on a first come first served basis, therefore without a deposit your date is not secure.
Deposits are non refundable but will be redeemed against your final payment before your wedding day.
if you happen to pay your holding fee/deposit, and decide to cancel my services at any point, this is still non refundable.
I am always wanting to make my brides happy so additional trials or anything I can offer will always be available to make sure your makeup is perfect for your day.
Payments
all payments are to be made by bank transfer or Cash.
Deposits should be paid to secure your booking so this should be done asap to avoid disappointment.
The final Payment must be paid on the day of your Booking.
Weddings: I understand the day of your wedding can be a chaotic occasion trying to organize everything, therefore i am happy to accept bank transfers the day before or after aswell.
if any services are added to your booking last minute or on the day of the event i will make sure this is agreed with you & additional payment is understood.
any late payments will be charged.
I will allow 2 days after your appointment/due date. On the 3rd day of not receiving payment, a charge of 20% will be added to your Invoice.
Cancellations and postponements
in the unfortunate event that you have to cancel your wedding/booking then your deposit is non refundable. Deposits are taken to cover my admin fees and potential losses of having to turn away other bookings on your reserved date.
in the unlikely event that I have to cancel your booking then a full refund will be sent to you within 3-5 working days.
if you deicide to cancel my services with less than six weeks before your booking then any final payments/deposits received will not be refunded.
Trials and any work already carried out will not be refunded.
Due to the coronavirus, if you do unfortunately have to postpone your wedding then I will work with you the best I can to move your booking to another date.
if I am unavailable on your new date I am more than happy to help you find a replacement makeup artist. Deposits in this situation are unfortunately non refundable and this also applies to any work already carried out, for example your trial.
in the unlikely event that I have to cancel your booking due to unforeseen circumstances, an act of god or sickness then a full refund will be issued.
after your booking is reserved and a confirmation is sent we will look at booking your trial, trials are usually taken place 4-8 weeks before your wedding date but this can vary due to availability.
if I have been trying to contact you regarding your booking and I've repeatedly had no response then a final warning will be sent to you with two weeks to respond. if no response is given your booking contract will be terminated and your date will no longer be reserved, no refunds of deposits will be given in these situations.
Client and makeup artist expectations
I will arrive with a full makeup artist kit to your booking, this will be cleaned and sanitised after every client.
It is the clients responsibility to inform me of any allergies/Illnesses that may effect makeup application, I am not liable for any allergic reactions.
I have the right to cancel or refuse your booking at any time, I also have the right to refuse my services on anyone I deem to be a hygiene/health risk, for example cold sores/colds and any other contagious illnesses.
If the size of your booking changes please inform me as soon as possible.
all services are to be carried out at your home, my Home or chosen location, please provide a clean surface for me to set up my makeup.
I kindly request that no one smokes around myself or my makeup kit.
Travel and Accommodation
Additional charge may apply with some locations.
I do not charge travel fees when doing trails, if you come to my Home, and when the location of your appoinment is local to me.
When i have to tavel to your location a £20 fee will occur.
please keep me updated with any parking/venue situations so no time is wasted getting to you on the day of your booking.
if your booking is over 1.5 hours away from my start location of BN22 Eastbourne then sometimes an accommodation fee will be added to your booking to cover an over night stay, this will be pre agreed before your booking.
For destination weddings travel and accommodation fees will be added to your booking. this will all be pre agreed before you book.
By booking with me you are agreeing to my terms and conditions.