BN21 4UQ, Eastbourne, East Sussex, England, United Kingdom
Deposits and booking terms
a £60 deposit is taken to reserve your wedding date. £100 for a larger bridal party.
Weddings are booked on a first come first served basis, therefore without a deposit your date is not secure.
Deposits are non refundable but will be redeemed against your final payment before your wedding day.
Payments
all payments are to be made by bank transfer or Cash.
Deposits should be paid to secure your booking so this should be done asap to avoid disappointment.
The final Payment must be paid on the day of your Booking.
Weddings: I understand the day of your wedding can be a chaotic occasion trying to organize everything, therefore i am happy to accept bank transfers the day before or after aswell.
if any services are added to your booking last minute or on the day of the event i will make sure this is agreed with you & additional payment is understood.
any late payments will be charged.
Cancellations and postponements
in the unfortunate event that you have to cancel your wedding/booking then your deposit is non refundable. Deposits are taken to cover my admin fees and potential losses of having to turn away other bookings on your reserved date.
in the unlikely event that I have to cancel your booking then a full refund will be sent to you within 3-5 working days.
if you deicide to cancel my services with less than six weeks before your booking then any final payments/deposits received will not be refunded.
Trials and any work already carried out will not be refunded.
Due to the coronavirus, if you do unfortunately have to postpone your wedding then I will work with you the best I can to move your booking to another date.
if I am unavailable on your new date I am more than happy to help you find a replacement makeup artist. Deposits in this situation are unfortunately non refundable and this also applies to any work already carried out, for example your trial.
in the unlikely event that I have to cancel your booking due to unforeseen circumstances, an act of god or sickness then a full refund will be issued.
after your booking is reserved and a confirmation is sent we will look at booking your trial, trials are usually taken place 4-8 weeks before your wedding date but this can vary due to availability.
if I have been trying to contact you regarding your booking and I've repeatedly had no response then a final warning will be sent to you with two weeks to respond. if no response is given your booking contract will be terminated and your date will no longer be reserved, no refunds of deposits will be given in these situations.
Client and makeup artist expectations
I will arrive with a full makeup artist kit to your booking, this will be cleaned and sanitised after every client.
It is the clients responsibility to inform me of any allergies/Illnesses that may effect makeup application, I am not liable for any allergic reactions.
I have the right to cancel or refuse your booking at any time, I also have the right to refuse my services on anyone I deem to be a hygiene/health risk, for example cold sores/colds and any other contagious illnesses.
If the size of your booking changes please inform me as soon as possible.
all services are to be carried out at your home, my Home or chosen location, please provide a clean surface for me to set up my makeup.
I kindly request that no one smokes around myself or my makeup kit.
Travel and Accommodation
Additional charge may apply with some locations.
I do not charge travel fees when doing trails, if you come to my Home, and when the location of your appoinment is local to me.
When i have to tavel to your location a £20 fee will occur.
please keep me updated with any parking/venue situations so no time is wasted getting to you on the day of your booking.
if your booking is over 1.5 hours away from my start location of BN22 Eastbourne then sometimes an accommodation fee will be added to your booking to cover an over night stay, this will be pre agreed before your booking.
For destination weddings travel and accommodation fees will be added to your booking. this will all be pre agreed before you book.
By booking with me you are agreeing to my terms and conditions.
Recently someone has asked me why makeup artists charge more for the bride as a face is just a face and that it is greedy to charge more for a bride.
There are many ways a makeup artist sets their rates and most things people wouldn’t even think of. The price charged has to reflect time spent with you, such as emails, texts, phone calls and anything else. A lot more time is spent communicating with a bride in the run up to their wedding it is so important that your artist has good communication with you and is available to discuss any questions or concerns and be able to make you feel at ease and in good hands.
Artists have to cover time cleaning and stocking up our kit. We also have to cover all expenses for being self employed such as insurance, advertising, website, products (a good makeup artist will only use professional brands and these are not cheap). This how we make our living we need to be able to pay for food, rent, electric etc. Also, typically, a cheaper makeup artist is likely not using professional products, may not have insurance etc. These are the kind of factors which are generally only found out once it’s too late.
As with everything in life you get what you pay for. Many non professional makeup artists don’t even provide a contract for their brides, meaning they can take a larger job if it comes along. Many times I have been messaged by brides in a panic as they have been let down last minute by an artist who decided to take more profit with a different booking than honour their earlier commitment.
A professional will travel to your hotel or house and make you feel relaxed and pampered. I travel with an extremely heavy kit and often stand for over 6 hours with out a break or sitting down. A decent makeup artist won’t mind this at all, as it’s part of the job.
This so far doesn’t explain why makeup artists charge more for the bride as opposed to the bridesmaids and mother of the bride…. so here it is:
A bride is the main attraction of the day and needs to feel extra special. Bridal makeup is a much more bespoke service. Every detail of the brides makeup is carefully discussed with the bride so everything is perfect. I offer a mini facial with the brides makeup that the bridesmaids don’t receive and all this takes more time – the price reflects this.
With the bride I am there until they walk down the isle making sure their makeup is flawless. This can mean waiting around on call while the bride gets dressed, simply being ready to jump in whenever needed.
Weddings in general do require a higher level of service that isn’t needed on other bookings. Often I have extremely early starts and need to work in challenging environments with limited space and time. I have to work alongside other artists, florists, photographers, all seeking the brides attention while I’m in the middle of applying makeup. There are countless distractions and interruptions that occur – such as good ol’ aunt Freeder who wanted to say hi while the bride is getting her makeup done. There are also lots of calls and text that need to brides attention.
With all the going on I have to make sure the bride is ready on time and looking amazing! It makes sense that makeup artists would charge more for a bride as the level of service that is expected goes beyond the norm of what is expected from other members of the wedding party.
Copyright © 2023 Makeup by chelsey - All Rights Reserved.